Privacy Policy


This document sets out what you can expect of us regarding how we use and look after your user information. In it, we seek to abide by the letter and spirit of the guidelines laid out by the UK Information Commissioner’s Office in the document ‘Privacy Notes – Code of Practice’.

We will never share your user information with third parties for promotional purposes.

This document applies whenever you are using our website hosted at


Who We Are

More formally, we are the Coatsink Software Ltd (“Coatsink”). We are a company registered in England and Wales with Company number 07567431 and our registered address is at Sunderland Software Centre, Tavistock Place, Sunderland, Tyne & Wear, SR1 1PB.

If you have any concerns about the way we use your information or any questions about this Privacy Policy, please let us know.  We can be contacted via, or you can write to us at the address above.


What we do with your information

Information submitted to Coatsink will be processed to:

  • Provide you with updates about our games and other information we feel may be of interest to you; and,
  • Continually improve our games, website and user experience.

We compile statistics about user trends on our website and/or games, which are used by third party organisations to understand how users interact with businesses, brands, and one another online. These statistics are drawn from a dataset which does not contain any information from which you can be identified.


Information we collect from you

We will collect and process the following data about you:

Information you give to us – To register an account on our website and/or games, we require you to provide a username, email address, password and your name. You are also able to provide your location and a link to a website of your choosing, should you wish to.


Interaction with third party social networks or platforms

Our games may allow you to interact with a third party social network or platform, which will provide information about you to us. These applications or websites are created and maintained by a third party which is not a part of, or controlled by Coatsink. You should ensure that you read their terms of service and privacy policies to understand how they treat your data and what data they might share with us. Links to several third party social network privacy policies can be found below within our Cookies section.

You understand that where you allow our games to interact with any third party social network or platform, we may share data about you with your contacts (and vice versa) in order that you may enjoy playing socially (the “Social Data”). This Social Data includes your name, your social media profile picture and your scores and/or progress in our games.

You can make changes to what data a third party social network or platform shares with us, or stop our games interacting with that social network or platform by adjusting your settings with that third party provider, however you may find you are not able to enjoy all of the same features of our games.


What we do to ensure the security of your personal information

We take the security of your personal data very seriously. Our approach to information security is constantly evolving and continually reviewed.

We have adopted industry best practices from both technological and business process perspectives in order to make securing your data a key part of the way we do business.

Your rights regarding your personal information

If you sign up to our mailing list we may contact you about our games or other news we feel may interest you. You will only receive such contact by email.

You can opt in or out at any time by clicking the ‘Unsubscribe’ link in our emails.

If you would like us to stop using your information at any time, or would like to view any information that we hold about you please contact us via email at

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which our games are sold). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.


Access to Information

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to the payment of a reasonable fee to meet our costs in providing you with details of the information we hold about you.


Changes to Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you when you next log onto our website. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the website.


Our Cookie Policy

As part of our overall approach to privacy and transparency, this section describes what cookies are in the context of our web and mobile interfaces, and what their use means to you. At the end, we’ve included some links to help you research cookies and their impact, and how you can use your web browser to control the way it manages cookies.


What are cookies?

According to Wikipedia:

“A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is usually a small piece of data sent from a website and stored in a user’s web browser while a user is browsing a website. When the user browses the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of the user’s previous activity. [1] Cookies were designed to be a reliable mechanism for websites to remember the state of the website or activity the user had taken in the past.” (used under licence)


What cookies do we use?

In this section, we explain what cookies are used in the overall service we provide to our users, and how you can switch off cookies via a setting in your browser.

Our use of cookies:

We use cookies to record when you’ve logged into our website so you don’t have to keep logging in for each new page; we also use our own cookies to recognise who you are when you return to our website in a new visit.

These cookies are an essential part of how our website operates, and they greatly improve your user experience.  Ironically, the banner that you saw the first time you looked at the website alerting you to the use of cookies makes use of a cookie itself, that would not be required were it not for the European Directive on the use of cookies.

These cookies are only used by us, and the information they contain is not shared with anyone else.

List of services we use which use their own cookies:

  • Google Analytics

We use Google Analytics to understand general trends about our content and traffic sources: for example, where users come from, which pages are most popular, which sites provide most traffic, how our marketing efforts impact the amount of visits we receive.

Google’s statement about privacy is here.

  • Twitter button

The Twitter button allows our users to share our content with their followers more easily.

Twitter privacy policy states they use cookies “to collect additional website usage data and to improve our Services” – Twitter Privacy Policy.

  • LinkedIn button

We use a LinkedIn button to allow you to share our content with your connections. LinkedIn’s information about privacy can be found here.

  • Facebook button

The Facebook button allows our users to share our content with their friends and other Facebook users.

Facebook’s statement about privacy relating to their Connect feature is here, and also here.

  • Instagram button

The Instagram button allows our users to share our content with their followers and other Instagram users.

Instagram’s privacy policy can be found here.



In line with the latest advice from the Information Commissioner’s Office, we interpret your continued use of our website as consent for us to use cookies to capture data about how you interact with our services, and those of other services we use.

More information about cookies:

Links which provide more information about cookies: All About Cookies, and About Cookies.

Link explaining how to switch off cookies in various browsers: About Cookies.

Contact the Information Commissioner if there is a problem

If you consider we have not addressed your problem, you can contact the UK Information Commissioner’s Office for assistance. Further information can be found here.